December 2024/January 2025

At this time of year, most people are thinking about Christmas parties and perhaps having some time off. It’s a season when things slow down for many in Australia; however, in the care industry, it never stops. Providers need to be aware of risks to consumers, from...

November 2024

Aged Care Complaints and Open Disclosure are again a focus in compliance reviews, and if you missed our recent blog – it provides clear steps to help organisations embed better open disclosure practices. A Department webinar this week will discuss the new...

October 2024

October already! We are now into the last quarter of the year, and this month sees a flurry of reporting for most providers. To help, we have included a summary list of what’s due and key links to relevant information and updates. Some guidance has changed, so check...

September 2024

For many aged care managers and their team, the winter months have been busy with reports and day-to-day operations. It can feel much like a hurdler – trying to overcome several obstacles in the shortest possible time. September is likely to be another pivotal month...

August 2024

The recent Aged Care Quality and Safety Commission Sector Performance Report findings for the Jan – March QTR identified that over a quarter of providers audited in the period failed at least one requirement of Standard 2 (Assessment and Care Planning), with...