I have a confession to make: you see, I have been fascinated with this thing we label as ‘communication’ or more specifically ‘messaging’ for a long time, probably because I have personally struggled in getting it right, and I know how critical good communication...
Often, when I mention the word ‘governance’ to people, I see their faces glaze over and a thought bubble appears above them that almost shouts “oh no, not that boring, hard stuff!” However, Standard 8 – Organisational Governance – supports all of the other...
Standard 7 supports all of the other Aged Care Quality Standards and it’s one of the most important parts of providing quality care. It is obvious that one of the most important parts of providing quality aged care support is having the right people and the...
If there’s somethin’ strange in the neighbourhood Who ya gonna call? (ghostbusters) There’s somethin’ weird and it don’t look good Who ya gonna call? (ghostbusters) Okay, okay – there may be no ghosts around here, but sometimes...
Do you remember that old musical starring Audrey Hepburn – ‘My Fair Lady’? The main character, Eliza Doolittle, fantasises about a place that is secure and comfortable; a place that is warm, where she has not just what she needs, but also some simple...
For inspiration on this week’s blog, I’ve turned to that old Beetles classic ‘Help’. Standard Four is all about services and supports that help people maintain their ability to participate in life. Sometimes people can feel ‘down’ when they...
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