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Recognising the Signs of Deterioration in Seniors at Home
My Nanna lived until her late 80's but in her last year, she started to make some risky choices. The decision for her to move into a nursing home was made after my aunts found her stoking her old wood-fired cooker with a four-foot-long log of wood. She was simply...
Managing a Data Breach in an Aged Care Setting
In our last blog post, we looked at what sensitive personal information is and how to appropriately manage this information to protect it from being disclosed to those who shouldn't have access. But what should you do if the worst-case scenario occurs and you have a...
Managing Sensitive Information in an Aged Care Setting | Cyber Security
May is celebrated as the security and privacy awareness month. While cyber security week is an opportunity for organisations to check how well their privacy practices stack up, it shouldn't stop there. We should continually monitor how well we are managing sensitive...
New Ways to Improve Communication Within Your Team
This week we tried a new communication method within our team. Well, it isn't technically a new communication method - phone texting. But it was how we used it that was new to us. You see, every Monday morning the Directors of CDCS get together with our admin team and...
How to Archive & Dispose of Consumer-Related Sensitive Documents
We all have those documents that we either need to archive or dispose of correctly to avoid disclosing sensitive information. Although I now get most of my invoices or bills via email, I still find that I have a plethora of physical documents that include sensitive...
The Importance of Airflow and Ventilation in Aged Care
As I sit writing this post the wind is blustering against my office windows. It's great for getting the washing dry, but not so good for those of us who suffer from hayfever! However, I did take the precaution of taking an antihistamine first thing this morning in an...
Open Borders – What does this mean for your service?
Around Australia we are hearing the term open borders, as in ‘the borders will be open in time for Christmas’ – or perhaps not, depending on what State or Territory you live in. While many people are rejoicing that they will be able to spend this holiday time with...
The Best 6 Tips for Emergency Planning (excluding pandemics!)
Yes, it’s hard to believe that there are other ‘types’ of emergencies to be ready for apart from COVID! However, the advent of spring and the approach of summer means greater risks of fire, heatwave conditions, storms and floods. As a volunteer firefighter, the month...
What is the Commonwealth Home Support Program?
Those of us who work in the aged care sector often use a lot of acronyms. Sometimes we describe the care and support we provide to clients by referencing a program, such as saying someone is receiving CHSP support or they're on a Home Care Package, but we often don't...
What is a Home Service ‘Incident Management System' and How to Implement Yours?
You put down the phone and look over the notes on your desk from the previous week. A client slipped and fell whilst being supported to shower; a staff member was bitten by a client’s dog when providing domestic assistance; and now a family carer has called to make a...
