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If you are like most of our readers, you are passionate about making a difference in the community care (aged and disability) sectors.

You understand that a one-size-fits-all solution will not meet the needs of the people you support.

You want to make a difference, but perhaps like many of us you are short on time and this prevents you from keeping your knowledge current or being able to search for solutions to a problem.

If this is you, click here to connect with us.

Why ‘Culturally Directed Care Solutions’?

We believe that people are their own experts when it comes to knowing what they want and what makes them happy. For some people, this comes through connection with their culture, be that from Indigenous, CALD or LGBTI backgrounds or other shared experiences such as with war veterans.

Here at Culturally Directed Care Solutions (CDCS) we work with people from a variety of backgrounds; listening to what they  want and being guided by their  cultural norms and needs. When we create resources for organisations, such as staff handbooks, brochures or client information packs, we take direction from the target audience. We observe, consult, gather feedback and make amendments until the end consumer is happy with the result, where they feel ownership over the resources. Essentially, we co-create.

This is why we exist. We believe that all people have the right to quality care and support, no matter who they are, what their cultural background is or where they live.

So who are we? 

Hi, I am Carrie Akhurst. For a number of years I lived and worked on remote Aboriginal communities with my family. I have an operational background in aged care, having been an aged care coordinator, manager and trainer. I have been working with remote aged care services as a consultant since 2002.

My passion is to empower coordinators and staff through knowledge. I know that if you understand the industry you are working in and the expectations of your role, you will provide exemplary care support to the people that you serve. I want to help you do that.

And I am Donna Cross. I grew up in the Central Australian town of Alice Springs. After studying management and governance-related subjects at university, I returned to my home town and worked for the Commonwealth Government  managing aged care programs across Central Australia. Later, I became an independent consultant advising health boards and aged care services on quality and compliance.

I have a passion for ensuring that staff and management are supported through strong management and governance structures.

If you’d like to meet more of our team members, click here.

Now we’ve introduced ourselves, is there anything we can we do for you?

Do you want easy to read, up to date industry updates and tips for running an aged care service? Sign up for our regular blog posts.

Check out a couple of our posts listed below to see if you think we are a good fit for you.

Want to know how to support your staff and your organisation better? Try these:

Need a little help understanding how you can support clients using Consumer Directed Care?

Care Directions Podcast

If reading is not your thing, head on over to iTunes or Stitcher and catch us on the Care Directions podcast, or listen to the podcast here on the website.

Click here to listen to our podcast introduction.

Social Media

Do you want to be part of a community of people who are passionate about quality care for all people, no matter where they live? Join us on our social media platforms FaceBook and Twitter.


How about tailored resources for your organisation? Do you want to improve the way you meet the needs of your end users? We have a number of free resources on on our Resource Hub, or if you would like to discuss tailored resources for your organisation, call or email us.

Don’t be afraid to contact us if you want to discuss other areas where we can help you, such as in service startup, development or renovation, meeting compliance or anything else to do with community based aged care. You can find our numbers on the Contact page.

Thanks for visiting! We hope to connect with you sometime soon, partnering with you on your journey towards providing quality care support for everyone.


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