


Regular Representatives – Help for Aged Care Clients
The move to screening and assessment being conducted by My Aged Care has created a more streamlined approach across the Nation, however, as we know not all people find it an easy process. The introduction of Regular Representatives is one approach that aims at...
Referring a client to My Aged Care
It has now been one month since the introduction of the My Aged Care portal as the one stop shop for people needing to access aged care support. Over the past couple of weeks, I have been speaking to remote aged care coordinators who have used the portal to refer new...
Helping your clients identify meaningful goals
One of the clearly defined goals of the aged care reforms is for people to remain active participants of their community. There are clearly both social and economic benefits to keeping elders within the social structure of any community. Elders have the time to devote...