Case Management and Care Coordination in the remote setting

Case Management and Care Coordination in the remote setting

In a remote setting, the aged care coordinator becomes the Case Manager as well as the care coordinator, two tasks that consume much of the remote coordinator’s time. This is often primarily due to the need to assist a client with many of the administrative or...
Correct Storage of Client Documentation – For Your Eyes Only!

Correct Storage of Client Documentation – For Your Eyes Only!

Are you storing client information correctly? Imagine you are a client of a business. You have provided the business with your personal details; your name, date of birth and contact details, including your address. The fact that you are a single person is also noted...
11 Tips for Writing Professional Progress Notes

11 Tips for Writing Professional Progress Notes

So far in this series on documentation, we have looked at ways to capture information that should be documented and also when to document. This week we look at how to write professional client progress notes or documentation. Client Progress Notes are Legal...
Progress Notes – what should you document?

Progress Notes – what should you document?

Last week we looked at ways of making client documentation easier. This week we look at when to document. Prefer to listen? Listen to the hosts of the Care Directions podcast discuss exception reporting and what and when you should be reporting. Generally it is...
4 Ways to Make Client Documentation Easier

4 Ways to Make Client Documentation Easier

We all know we should write up our client documentation as soon as possible after an event, but as a remote coordinator you may be struggling for time and may have direct care staff who are unable to adequately complete quality documentation. So how can we make...