by Carrie | Compliance, Training
Have you noticed how much trickier things have become when it comes to client management? When I started out in the aged care industry in remote communities, we simply received a referral and worked with the local clinic to ensure the person got the care and support...
by Carrie | Clients, Compliance
UPDATED SEPTEMBER 2023 Originally published 18/08/16 as '11 Tips for Writing Professional Progress Notes', this popular post has been updated to include additional information on writing progress notes in an electronic client information management system. So...
by Kellie | Clients, Compliance
Are you storing client information correctly? Imagine you are a client of a business. You have provided the business with your personal details; your name, date of birth and contact details, including your address. The fact that you are a single person is also noted...
by Carrie | Clients, Compliance
Last week we looked at ways of making client documentation easier. This week we look at when to document. Prefer to listen? Listen to the hosts of the Care Directions podcast discuss exception reporting and what and when you should be reporting. Generally it is...
