Life Stories Can Save Lives
My partner’s aunt, Ruth, was 96 years old when she went into residential care. She was intelligent, gregarious and fun to be around. A strongly independent woman, she had travelled and worked in many different countries throughout her life at a time when that was not...
Aged Care Rights – Not Without Responsibilities
When the new Charter of Aged Care Rights was circulated, a number of people, myself included, expressed concern that responsibilities had been overlooked. I know a number of organisations pointed this out during the feedback period, but when the Charter came out...
Quality Reviews – Preparing Your Staff
If they’ve never been through a quality review, or they’ve been involved in a review in the past that didn’t go to well, your staff may be anxious about any upcoming reviews – especially if they think they are going to be ‘tested’ on their knowledge or they are...
Conversational Assessment
Have a think about a time that you were applying for a loan or looking to make a large purchase. If you’re around my age, it’s probably occurred a few times through your life. Now consider how the person ‘interviewing’ you, or trying to help you get what you wanted,...
