


The National Prioritisation Queue – Home Care Packages
We often think that once a person has been assessed for a home care package and are in the National Prioritisation Queue (wait list) for a package that we’ve done our job in assisting them to access aged care services. Of course, you may also be providing some basic...
Direct to Service Referral for Clients in Need of Immediate Support
As you are aware, access to aged care services is via a My Aged Care referral and formal assessment. However, what happens when a person requires emergency support because their health and safety are at risk? Perhaps they no longer have a carer and they can’t carry...
Wellness Report for the Commonwealth Home Support Programme
By now you will have received your new contract for the continuation of the Commonwealth Home Support Programme (CHSP) funding for your organisation for a further two years. If you’ve read through the contract carefully, which you should have done, plus you have...