by Donna | Clients, person centred care
I can’t remember who said that famous quote…”time waits for no man (or woman)”, but I’m sure many of you out there have heard it and probably know its origin. I don’t think there are too many people on this planet who don’t feel the seemingly innate ‘tick’...
by Kellie | Staff-Focused
Are you providing an effective handover at the end of your shift? Good communication is the cornerstone of a well-run organisation and is the most important factor for achieving positive consumer and staff outcomes. If you work in residential care, or in a setting...
by Christabelle | Clients
Last week, we looked at the negative impact of not knowing a person well, how lack of insight into their history and habits can lead to an adverse outcome. This week I want to review the positive side of understanding the consumer of aged care services better and how...
