by Christabelle | Clients
Last week, we looked at the negative impact of not knowing a person well, how lack of insight into their history and habits can lead to an adverse outcome. This week I want to review the positive side of understanding the consumer of aged care services better and how...
by Donna | CDC, Compliance
Often, when I mention the word ‘governance’ to people, I see their faces glaze over and a thought bubble appears above them that almost shouts “oh no, not that boring, hard stuff!” However, Standard 8 – Organisational Governance – supports all of the other...
by Carrie | CDC, Compliance
Standard 7 supports all of the other Aged Care Quality Standards and it’s one of the most important parts of providing quality care. It is obvious that one of the most important parts of providing quality aged care support is having the right people and the...
by Carrie | CDC, Compliance
If there's somethin' strange in the neighbourhood Who ya gonna call? (ghostbusters) There's somethin' weird and it don't look good Who ya gonna call? (ghostbusters) Okay, okay – there may be no ghosts around here, but sometimes things don’t look so good for some...
by Carrie | CDC, Compliance
Do you remember that old musical starring Audrey Hepburn – ‘My Fair Lady'? The main character, Eliza Doolittle, fantasises about a place that is secure and comfortable; a place that is warm, where she has not just what she needs, but also some simple...
