Family and Stakeholder Meetings

Family and Stakeholder Meetings

by | Clients

One important area of developing a care plan for a person is recognising family members or significant others in their lives who are either providing direct care and support to the person, or who are actively interested in ensuring the person gets the best care to...
Lifestory Work In Action

Lifestory Work In Action

by | Clients

Last week, we looked at the negative impact of not knowing a person well, how lack of insight into their history and habits can lead to an adverse outcome. This week I want to review the positive side of understanding the consumer of aged care services better and how...
Life Stories Can Save Lives

Life Stories Can Save Lives

by | Clients

My partner’s aunt, Ruth, was 96 years old when she went into residential care. She was intelligent, gregarious and fun to be around. A strongly independent woman, she had travelled and worked in many different countries throughout her life at a time when that was not...
Outcomes versus Outputs

Outcomes versus Outputs

by | CDC, Clients

Sometimes in aged care we look at what we are doing for someone and view that as the outcome for the individual. The client is getting a shower and therefore improving their hygiene, or they are getting a good meal and thereby maintaining their nutritional health; but...