Life Stories Can Save Lives

Life Stories Can Save Lives

My partner’s aunt, Ruth, was 96 years old when she went into residential care. She was intelligent, gregarious and fun to be around. A strongly independent woman, she had travelled and worked in many different countries throughout her life at a time where that was not...
The Commonwealth Home Support Programme and Grandfathered Clients

The Commonwealth Home Support Programme and Grandfathered Clients

For a couple of years now we’ve been wondering when services would be required to add unregistered, ‘grandfathered’ clients to the My Aged Care portal. After all, the information in the My Aged Care portal assists the Government in planning for future aged care needs,...
8 Reasons Why Client Documentation is Important in Aged Care

8 Reasons Why Client Documentation is Important in Aged Care

Documentation, or rather ‘good’ client documentation, is the cornerstone of quality care outcomes. Well written care plans along with detailed progress or case notes both support and demonstrate quality care. In our experience working across many services, one of the...
Correct Storage of Client Documentation – For Your Eyes Only!

Correct Storage of Client Documentation – For Your Eyes Only!

Are you storing client information correctly? Imagine you are a client of a business. You have provided the business with your personal details; your name, date of birth and contact details, including your address. The fact that you are a single person is also noted...