by Christabelle | Clients
My partner’s aunt, Ruth, was 96 years old when she went into residential care. She was intelligent, gregarious and fun to be around. A strongly independent woman, she had travelled and worked in many different countries throughout her life at a time when that was not...
by Carrie | Clients, Compliance
Documentation, or rather ‘good’ client documentation, is the cornerstone of quality care outcomes. Well written care plans along with detailed progress or case notes both support and demonstrate quality care. In our experience working across many services, one of the...
by Carrie | Care and Safety, Compliance
We all want to have a bit of fun in our lives. Staying at home to keep safe isn’t really that much fun. Sure we might not fall over or break a hip as my mother did recently, but it makes for a dull and uneventful life, a bit like sitting around waiting to die. As we...
by Kellie | Clients, Compliance
Are you storing client information correctly? Imagine you are a client of a business. You have provided the business with your personal details; your name, date of birth and contact details, including your address. The fact that you are a single person is also noted...