We all have those documents that we either need to archive or dispose of correctly to avoid disclosing sensitive information. Although I now get most of my invoices or bills via email, I still find that I have a plethora of physical documents that include sensitive...
We often hear the term Duty of Care casually thrown around in the workplace, especially in the aged care setting, but what does it actually mean and how does it interact with Dignity of Risk? If you work in the aged or disability sector you have both a legal and moral...
Come on, you know what they are: lovey dearie old fella oldie the old fart you old folks young man or young lady over the hill The ‘dirty words’ are those that attach an ageist attitude towards older people. After all, I take offence at the young cashier at the...
Last week, we looked at the negative impact of not knowing a person well, how lack of insight into their history and habits can lead to an adverse outcome. This week I want to review the positive side of understanding the consumer of aged care services better and how...
When the new Charter of Aged Care Rights was circulated, a number of people, myself included, expressed concern that responsibilities had been overlooked. I know a number of organisations pointed this out during the feedback period, but when the Charter came out...
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