‘Stop! Think it over…’ – Do you NEED to rewrite your Policies & Procedures?
Yes, Donna let me use a song one more time in this week’s blog, and as it’s actually related to the series we recently completed on the new Aged Care Standards, it seems only right. This time, it’s a tune from one of the legendary greats! Diana Ross lamented:'Stop in...
‘The Greatest Show’ – Organisational Governance | New Aged Care Standard #8
Often, when I mention the word ‘governance’ to people, I see their faces glaze over and a thought bubble appears above them that almost shouts “oh no, not that boring, hard stuff!” However, Standard 8 – Organisational Governance – supports all of the other...
‘Lean On Me’ – Human Resources | New Aged Care Standard #7
Standard 7 supports all of the other Aged Care Quality Standards and it’s one of the most important parts of providing quality care. It is obvious that one of the most important parts of providing quality aged care support is having the right people and the...
‘Who Ya Gonna Call?’ – Feedback & Complaints | New Aged Care Standard #6
If there's somethin' strange in the neighbourhood Who ya gonna call? (ghostbusters) There's somethin' weird and it don't look good Who ya gonna call? (ghostbusters) Okay, okay – there may be no ghosts around here, but sometimes things don’t look so good for some...
