by Carrie | Compliance, Staff-Focused
If they’ve never been through a quality review, or they’ve been involved in a review in the past that didn’t go to well, your staff may be anxious about any upcoming reviews – especially if they think they are going to be ‘tested’ on their knowledge or they are...
by Donna | CDC, Compliance
To get some insight into this question, I asked my husband Craig for some feedback about his organisation’s experience of the transition phase so far – he manages a large Rural Home Care and Multi-Purpose Service in far northeast Victoria. His service also...