If they’ve never been through a quality review, or they’ve been involved in a review in the past that didn’t go to well, your staff may be anxious about any upcoming reviews – especially if they think they are going to be ‘tested’ on their knowledge or they are...
To get some insight into this question, I asked my husband Craig for some feedback about his organisation’s experience of the transition phase so far – he manages a large Rural Home Care and Multi-Purpose Service in far northeast Victoria. His service also...
In July this year, those of us working in the aged care sector will experience yet another phase of the reform process. All government-funded aged care services will be assessed against a new set of aged care standards. Some of you may be asking ‘why do we need a...
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