Direct to Service Referral for Clients in Need of Immediate Support

Direct to Service Referral for Clients in Need of Immediate Support

As you are aware, access to aged care services is via a My Aged Care referral and formal assessment. However, what happens when a person requires emergency support because their health and safety are at risk? Perhaps they no longer have a carer and they can’t carry...
Regular Representatives – Help for Aged Care Clients

Regular Representatives – Help for Aged Care Clients

The move to screening and assessment being conducted by My Aged Care has created a more streamlined approach across the Nation, however, as we know not all people find it an easy process. The introduction of Regular Representatives is one approach that aims at...
Referring a client to My Aged Care

Referring a client to My Aged Care

It has now been one month since the introduction of the My Aged Care portal as the one stop shop for people needing to access aged care support. Over the past couple of weeks, I have been speaking to remote aged care coordinators who have used the portal to refer new...