Yes, it’s hard to believe that there are other ‘types’ of emergencies to be ready for apart from COVID! However, the advent of spring and the approach of summer means greater risks of fire, heatwave conditions, storms and floods. As a volunteer firefighter, the month...
Who in your organisation is your anchor? You know, the person who holds a great deal of information. Perhaps it’s you! Most organisations have at least one employee who plays a crucial role in the day to day operations of a business and who has the knowledge and...
The findings of the Royal Commission will not be a surprise to many working in the sector. The title of the Interim Report is ‘Neglect’, which at first glance looks to be aimed at those providing direct care and support. However, the Foreword provides a clear insight...
Are you providing an effective handover at the end of your shift? Good communication is the cornerstone of a well-run organisation and is the most important factor for achieving positive consumer and staff outcomes. If you work in residential care, or in a setting...
When the new Charter of Aged Care Rights was circulated, a number of people, myself included, expressed concern that responsibilities had been overlooked. I know a number of organisations pointed this out during the feedback period, but when the Charter came out...
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