by Donna | Care and Safety
Yes, it’s hard to believe that there are other ‘types’ of emergencies to be ready for apart from COVID! However, the advent of spring and the approach of summer means greater risks of fire, heatwave conditions, storms and floods. As a volunteer firefighter, the month...
by Donna Cross & Carrie Akhurst | Staff-Focused, Training
The findings of the Royal Commission will not be a surprise to many working in the sector. The title of the Interim Report is ‘Neglect’, which at first glance looks to be aimed at those providing direct care and support. However, the Foreword provides a clear insight...
by Kellie | Staff-Focused
Are you providing an effective handover at the end of your shift? Good communication is the cornerstone of a well-run organisation and is the most important factor for achieving positive consumer and staff outcomes. If you work in residential care, or in a setting...