Confidence in Compliance. Support Through Reform.

Total Quality Package

Delivering aged care services today means keeping up with constant reforms, new standards, and complex expectations.

It is such an important responsibility that many large organisations employ someone, or even a whole team, to help them remain compliant against Standards and Legislative requirements.

Since this is not an option for smaller organisations, we have created the perfect solution:

Total Quality Package logo - for aged care compliance
Total Quality Package logo - for aged care compliance

With our huge library of resources bundled into a Resources Hub accessed by an all-in-one subscription you will stay compliant, audit-ready, and confident—without the overwhelm.

What’s Included in Your Annual Subscription

Reform-Ready Policies
& Procedures

Access a complete library of current, customisable documents aligned with the new Aged Care Act and Support at Home reforms—continually updated so you don’t fall behind.

Practical Training Resources

Toolbox talks, ready-to-run sessions, and recorded education sessions to embed knowledge, build staff confidence and support improved practice across your service.

Essential Templates
and Forms

All the essentials – from care plans to audit checklists — streamlined, compliant, and ready to use.

Expert Coaching Calls
(4 per year)

One-on-one support with aged care compliance specialists to work through operational questions or preparation for audits.

Your Questions Answered

Every quarter we gather real questions from providers like you and provide clear answers, along with links to the relevant tools and templates you will need.

Our huge library of resourcesbundled into an all-in-one subscription.

“The tools and the information are amazing. I could actually walk in here now, with all the information that you have supplied and have the whole system up and running, everything compliant, everyone knowing what they’re meant to be doing and how they’re meant to be doing it.

You’ve made it so easy for us to actually get the job done; I seriously can’t thank you enough.”

Dianne Jones profile

Dianne Jones

Aged Care Manager, Rural Location

This Package
is Perfect for…

  Providers preparing for the Support at Home transition

  Rural and remote services without in-house compliance teams

  Managers and Coordinators juggling multiple roles who need compliant, ready to use resources

  New and growing providers who need trusted aged care tools, fast!

Real Value for just
$4,950 +GST
per year!

You get a full suite of up-to-date, ready to implement aged care tools + ongoing expert guidance and coaching + resources that save you time, reduce risk, and support your team.

No hidden fees. No fluff. Just practical, proven support.

“The policies alone saved us hours—and we walked into a recent audit fully confident.”

“The coaching calls feel like having a compliance mentor on speed dial”

“It answers questions we didn’t even know we needed to ask.”

“The CDCS team have a vast understanding of remote aged and disability services and always treat their clients with respect and in a culturally appropriate manner. CDCS are willing to work alongside the organisation to meet the desired outcome. The resources CDCS designed for our organisation have been invaluable.”

Katie Snell

Katie Snell

Aged & Disability Services Manager,
Central Desert Regional Council, NT

Get Immediate Access

Get immediate access to resources and real support so you can focus on what matters most—delivering great care.

Take the Pressure Off – Get TQP Today!

Donna-and-Carrie

Founders, Donna Cross and Carrie Akhurst

We believe that our elderly are entitled to quality care. This is a fundamental right, no matter who the person is, their cultural background, their circumstances, or where they live.

For more than 25 years, CDCS has specialised in supporting Indigenous, CALD, rural and remote communities.

We make a difference by helping service providers deliver better quality care, applying solutions that are person-centred in a sustainable and compliant framework.

Frequently Asked Questions

Yes, the Policies and Procedures have been written to support compliance with legislation and the Strengthened Aged Care Quality Standards.

They are also designed to provide practical direction and instruction for the everyday application in your service.

The suite is scalable and can be applied across different service contexts, i.e. Community Care, Residential Care, Flexible Care and Disability.

Yes, there are a range of resources that would support staff education, WHS, care delivery, and will make tailoring your own policies and procedures a lot easier.

Yes, these resources are ideal for organisations that specialise in supporting specific cultural groups, or who have staff from a CALD background.

Our resources are highly valued by existing clients due to their clear explanations in plain English that make people want to read.

Yes, we have you covered! The policies and procedures have supported organisations we are currently working with in meeting the requirements for a registered NDIS provider.

Many of the resources in the Hub will help your staff in up-skilling and understanding how to provide quality care for both the elderly and people with a disability.

We offer yearly memberships that can be paid by credit card, PayPal, or Direct Credit with a purchase order (invoice).

This website enables you to pay by credit card so you can get started right away.

If you wish to pay on Invoice, please follow the instructions on the signup page and we will send you n invoice with payment details.

We know this aged care compliance package will exceed your expectations, but in the very slim chance that the TQP is not right for you, we offer a 30-day money-back guarantee.

If it is just a simple question – send us an email HERE

Or, book a no-obligation, 15-minute Demo of the CDCS Total Quality Package. We’ll show you how it works and all the inclusions available to you.

BOOK A DEMO HERE

Still Not Sure if TQP is Right for You?

Just book a no-obligation, 15-minute Demo of the CDCS Total Quality Package.

We’ll show you how it works and all the inclusions available to you.

No pressure, just clear answers so you can make an informed decision.