These videos were developed as a collaboration between CDCS, the East Arnhem Regional Council (EARC) aged care staff and management, and iTalk Studios. They were funded by the Australian Government Department of Health and Aged Care as part of an SDAP project.

As these videos are designed to promote discussion, we recommend downloading the Facilitator Guides for further information on the topic.

Getting a Job in Aged Care

Do You Want to Work in Aged Care?

What sort of work might you be expected to do?

What qualities does a person need to work as a care worker?

Getting a Job Introduction to Aged Care Facilitator guide

What To Expect In The Interview

What to expect and what questions you may be asked in the interview.

The Interview Introduction to Aged Care Facilitator Guide

What to Expect on your First Day At Work

Learning about expectations in the workplace including uniforms, attendance time and phones.

First Day at Work Introduction to Aged Care Facilitator Guide

Working in Aged Care

#1 – Wearing Personal Protective Equipment (PPE) in Home Care

Using PPE to keep yourself and people receiving care safe.

Personal Protective Equipment Introduction to Aged Care Facilitator guide

#2 – Safe Handling Of Chemicals in Aged Care

The correct way of handling and storing chemicals used in the workplace.

Safe Handling of Chemicals Introduction to Aged Care Facilitator Guide

#3 – An Introduction to Infection Control

Understanding how you contribute to infection control in the aged care workplace.

Vaccination and Infection Control Introduction to Aged Care Facilitator Guide

#4 – Staying Safe Around Dogs (remote context)

How to keep yourself safe when clients keep dogs who may be aggressive.

(No Facilitator Guide is available for this video.)

#5 – Risk Awareness And Incident Response (remote setting)

Understand what to look out for and how to respond appropriately if something does escalate into an incident.

Risk Awareness and Incident Response Introduction-to Aged Care Facilitator Guide

#6 – Maintaining Privacy And Confidentiality

Protecting the private and sensitive information held by the organisation on people receiving care.

Privacy and Confidentiality Introduction to Aged Care Facilitator Guide

#7 – Supporting Wellness And Reablement

Wellness and reablement are essential concepts that are embedded in the Australian aged care model.

Wellness and Reablement Introduction to Aged Care Facilitator Guide

#8 – Know Your Scope Of Practice

Common areas where care staff might be inadvertently working outside their scope of practice simply because they want to help a client.

Scope of Practice Introduction to Aged Care Facilitator Guide

#9 – Understanding Your Duty Of Care

Understanding the concept and ensuring your actions or inactions do not result in harm or injury to the person receiving care.

Duty of Care Introduction to Aged Care Facilitator Guide

#10 – Supporting Dignity Of Risk

Dignity of risk is another way of saying that a person has the right to live the life they choose, even if those choices may involve some risk.

Dignity of Risk Introduction to Aged Care Facilitator Guide

#11 – Neglect in a Home Care Setting

Neglect is a form of elder abuse. Elder abuse is defined as any act within a relationship of trust that harms an older person.

Neglect Introduction to Aged Care Facilitator Guide

#12 – Recognising and Managing Complaints And Feedback

Learning how to handle feedback and complaints and why managing these is important to quality care.

Complaints and Feedback Introduction to Aged Care Facilitator Guide

#13 – Understanding the Intake And Assessment Process

This video explores one of the ways that older people may access aged care services and the processes that are involved.

Intake and Assessment Introduction to Aged Care Facilitator Guide

#14 – Understanding the Service Plan

A service plan outlines what support a person gets, when and how it is delivered and why staff need to follow the plan.

Following the Service Plan Introduction to Aged Care Facilitator Guide

#15 – Care Plan Reviews & Responding to Changes

Small changes in a person can indicate they may need extra services, changes to how their help is delivered or a referral.

Care Plan Review and Responding to Changes in an Older Person Introduction to Aged Care Facilitator Guide

Aged Care Answers – CDCS YouTube Channel

Get information on many different topics within the aged and disability care industry, including the Aged Care Standards, regulatory changes, practical information about running an aged care organisation, and much more.