CDCS supports aged care providers with audits and reform; compliance resources; training and coaching.
Get The PRACTICAL Aged Care Compliance Checklist Now!
In our FREE Compliance Checklist we’ll guide you on how to:
- Quickly identify key tasks and relevant resources
- Focus on what actions you need to take right now
- Support your service to be compliant with the Aged Care Act, Rules & Regulations
- Prepare for provider re-registration, and audits
- *If you are looking to register as an Aged Care provider – this will help!
Delivering aged care services today means managing more complex expectations.
It’s such an important responsibility that many large organisations employ someone, or even a whole team, to help them remain compliant with Standards and Legislative requirements.
Since this is not an option for many smaller organisations, we have created the perfect solution: The Total Quality Package
CDCS are Experts in Aged Care SystemsBe Confident That You're CompliantReceive Support for Your Specific Needs
If not for CDCS, our service may not have even survived, let alone become a provider of choice. They brought our service from disfunction to a respected, quality service provider with effective processes and procedures. CDCS are specialists in their field and have the knowledge base and experience in both urban and remote areas.
Michelle McCall
Manager of Aged Care, Larrakia Nation Aboriginal Corporation
Who is CDCS?
Founders, Donna Cross and Carrie Akhurst
Culturally Directed Care Solutions (CDCS) was founded by Donna Cross (Compliance and Quality Manager), and Carrie Akhurst (Expert Trainer and Content Creator).
They share a passion for helping providers deliver quality care and believe that older Australians deserve person-centred and culturally safe services.
The dedicated and skilled CDCS team have lived experience in the Care sector – helping hundreds of providers to address problems and improve outcomes.
CDCS partners with providers to constructively resolve challenges with a solution-focused approach tailored to each organisation’s needs.
Aged Care providers face unique challenges in maintaining and delivering quality care and services to Aboriginal and Torres Strait Islander people, and to older people living in rural and remote locations, or culturally diverse communities.
CDCS has worked extensively with many small to medium organisations across Australia over the years.
Our team comprises experts in the operational side of home and residential care, as well as finance, management systems, governance and aged care education.
Donna and Carrie helped us to get our heads around this new world of aged care standards, systems and reporting. They not only helped us to learn, but taught by assisting us. They have a wealth of knowledge and experience to share. They share it with generosity and grace. They continue to keep in contact and are accessible to be a sounding block and share resources beyond the confines of a contract of work.
Sarah Brown
CEO, Purple House
Practical Training Videos
CDCS is proud to have worked with the East Arnhem Regional Council (EARC) and iTalk Studios to produce a series of informative and accessible videos relating to working in aged care.
> View all videos
“The team at CDCS not only possesses a deep understanding of regulatory requirements but also goes the extra mile to provide practical solutions tailored to our specific needs.”
Ahmad Mokachar
Director, Muslim Care
“The support from CDCS was great. Having access to useable resources and systems that are tailored to remote services allows our organisation to provide a superior service to clients.”
Liz Waltrich
Aged & Disability Coordinator, Central Desert Regional Council, NT
“CDCS helped us develop a systematic approach to recruiting appropriate personnel in conjunction with coordination and gap analysis and implementing programs to rectify any deficiencies.”
Michael Filsel
CEO, Boneham Aged Care Services
“The mentoring by CDCS consultants was provided in a professional, friendly manner. The consultants listened to our views and tailored the necessary work to suit our individual workplace culture.”
Chris Moran
Jallarah Homes
“I strongly recommend that organisations utilise the CDCS Team, they have an enormous amount of knowledge, experience and patience.”
Tracey Munckton
Manager of Aged & Disability Services, Julalikari Council Aboriginal Corporation
“CDCS are knowledgeable and professional and have diverse experience within the aged care sector. Because they are up to date with current trends and changes in the industry, they provided meaningful information that helped us achieve our desired outcome.”
Miryam Franjic
Community Services Manager, Moyne Shire Council
