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Grandfathering HCP clients – What it means
When the Support at Home program commences there will be a large number of people on Home Care Packages who will transition across to the new program. These people will be ‘grandfathered’ into the new program, but what does that really mean? The Department of Health...
How good was your organisation's emergency plan?
I'm writing this blog post as I wait for cyclone Alfred to make its landfall somewhere close to Brisbane where I live. It's been very much a waiting game, so far we thankfully have avoided heavy winds and rain, although I don't doubt they will arrive soon. Whilst we...
7 Steps For Getting Open Disclosure Right in Aged Care
Open disclosure is part of the current aged care quality standards (and will continue to be embedded in the revised standards). It is an expectation of organisations providing government-funded aged care services. In a recent webinar, the Aged Care Quality and Safety...
What's the deal with Care Coordination?
Have you noticed how much trickier things have become when it comes to client management? When I started out in the aged care industry in remote communities, we simply received a referral and worked with the local clinic to ensure the person got the care and support...
When Cancer Gets Up Close and Personal…
Going through cancer treatment is a humbling experience. In some of our recent videos or Zoom catch-ups, you may have noticed I have been wearing a cap or scarf. That’s because my head has been cold! Why? Because I recently lost most of my hair. Last October, I was...
Aged Care Packages – what's in the box?
I belong to a Facebook group that aims to help consumers and their families understand and navigate the aged care system. Because let's face it, simply accessing aged care services can be confusing for many. The group is great: there are a lot of knowledgeable people...
How to Disaster-Proof Your Aged Care Service Before Summer Hits
With the recent spate of bushfires that have broken out over the spring in many parts of the country, it is a stark reminder that this is going to be a ‘bad’ summer. The Department of Health and Aged Care has also updated its Emergency Health Management Page, now...
11 Ways to Make Your Progress Notes Better
UPDATED SEPTEMBER 2023 Originally published 18/08/16 as '11 Tips for Writing Professional Progress Notes', this popular post has been updated to include additional information on writing progress notes in an electronic client information management system. So...
9 Ways to Prevent Skin Deterioration in an Older Person
It's easy to get lost in the whirlwind of lotions and potions in a world flooded with the latest skin-care trends and anti-aging remedies. But the undeniable truth remains that while we can delay some of the effects, we really cannot prevent the aging of our skin. And...
Vulnerable Clients – Who are they?
When my parents retired, they decided to make a "tree change" and moved away from the outer Melbourne suburbs where they had raised their family and spent most of their lives. They purchased a small home on a bush block and enjoyed the peace and quiet of country life...
