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The Best 6 Tips for Emergency Planning (excluding pandemics!)
Yes, it’s hard to believe that there are other ‘types’ of emergencies to be ready for apart from COVID! However, the advent of spring and the approach of summer means greater risks of fire, heatwave conditions, storms and floods. As a volunteer firefighter, the month...

What is the Commonwealth Home Support Program?
Those of us who work in the aged care sector often use a lot of acronyms. Sometimes we describe the care and support we provide to clients by referencing a program, such as saying someone is receiving CHSP support or they're on a Home Care Package, but we often don't...

What is a Home Service ‘Incident Management System' and How to Implement Yours?
You put down the phone and look over the notes on your desk from the previous week. A client slipped and fell whilst being supported to shower; a staff member was bitten by a client’s dog when providing domestic assistance; and now a family carer has called to make a...

How to Sensitively Approach Vaccine Hesitancy in Aged Care
Last week, I spent time in a remote community in South Australia. Whilst completing some aged care client assessments, I asked people what their intention was regarding getting the COVID vaccination once it was available to them. It was both interesting and disturbing...

The Balancing Act | Duty of Care in Aged Care
We often hear the term Duty of Care casually thrown around in the workplace, especially in the aged care setting, but what does it actually mean and how does it interact with Dignity of Risk? If you work in the aged or disability sector you have both a legal and moral...

Organisational Sustainability
You know, sometimes you just shouldn’t eat that extra piece of cake: it can ruin a good thing! Similarly, you sometimes need to reject an offer or opportunity that comes across your desk. It might not be in the best interests of your organisation. We sometimes miss...

What's Your Message? | Communication in Aged Care
I have a confession to make: you see, I have been fascinated with this thing we label as ‘communication’ or more specifically ‘messaging’ for a long time, probably because I have personally struggled in getting it right, and I know how critical good communication...

6 Expert Cleaning Tips to Reduce the Risk of Infection
If you've ever felt overwhelmed by the standards associated with cleaning an aged care facility, or providing home based care cleaning services in the community, especially since the spread of COVID-19, you are not alone. As the Approved Provider of an Aged Care Home...

Toolbox Talks – Let's not become complacent
When was the last time you presented or participated in a toolbox talk? Hopefully your answer was "sometime in the last month" at the very least, as staying up to date with safety information is an important aspect of providing quality care. We’ve borrowed the term...

Understanding Wellness and Reablement in Aged Care
There are a number of benefits to having adult daughters studying university subjects from home; not only do I get cups of tea and coffee brought to me in my home office, I also learn lots of new and interesting things. This week it was the difference between...