Last week, we looked at the importance of having policies and procedures that are up to date, appropriate, that reflect your operational environment, and support…
Continue Reading Making It Real – Engage your team in applying policies & procedures→
Many organisations have a set of policies and procedures that help them in meeting quality and compliance standards. For some organisations, they are only a…
Continue Reading Policies and Procedures – How to keep them relevant→
We’ve been talking about elder abuse and its effect on clients and our society. We also know that sometimes clients are unhappy with aspects of…
Continue Reading Advocacy Services for Clients – Education for staff and families→
Neglect is also a form of Elder Abuse. How many elders have been seriously injured or have died as a result of staff or family…
This week on the 15th of June, the very sobering topic of Elder Abuse is highlighted and formally recognised across the world with ‘World Elder…
Continue Reading Elder Abuse – why it’s important to talk about it, recognise it, and act→
If they’ve never been through a quality review, or they’ve been involved in a review in the past that didn’t go to well, your staff…
