What’s the deal with Care Coordination?

What’s the deal with Care Coordination?

by | Compliance, Training

Have you noticed how much trickier things have become when it comes to client management? When I started out in the aged care industry in remote communities, we simply received a referral and worked with the local clinic to ensure the person got the care and support...
When Cancer Gets Up Close and Personal…

When Cancer Gets Up Close and Personal…

by | person centred care

Going through cancer treatment is a humbling experience. In some of our recent videos or Zoom catch-ups, you may have noticed I have been wearing a cap or scarf. That’s because my head has been cold! Why? Because I recently lost most of my hair. Last October, I was...
11 Ways to Make Your Progress Notes Better

11 Ways to Make Your Progress Notes Better

by | Clients, Compliance

UPDATED SEPTEMBER 2023 Originally published 18/08/16 as ’11 Tips for Writing Professional Progress Notes’, this popular post has been updated to include additional information on writing progress notes in an electronic client information management...
Vulnerable Clients – Who are they?

Vulnerable Clients – Who are they?

by | Compliance

When my parents retired, they decided to make a “tree change” and moved away from the outer Melbourne suburbs where they had raised their family and spent most of their lives. They purchased a small home on a bush block and enjoyed the peace and quiet of...