When people hear the term succession planning, they often think about retirement, replacing a CEO, or finding the next manager. But in reality, good succession planning is much broader than that. It is about ensuring continuity of care, maintaining organisational knowledge, and making sure services can continue [...]
Since 1 November 2025 - the aged care sector has continued to move through significant reform. New legislation, new rules and a new registration framework have reshaped how providers are authorised to deliver services. One of the most practical changes has been the introduction of registration categories, [...]
When the Support at Home program commences there will be a large number of people on Home Care Packages who will transition across to the new program. These people will be ‘grandfathered’ into the new program, but what does that really mean? The [...]
How good was your organisation’s emergency plan? I'm writing this blog post as I wait for cyclone Alfred to make its landfall somewhere close to Brisbane where I live. It's been very much a waiting game, so far we thankfully have avoided heavy winds and rain, although [...]
Open disclosure is part of the current aged care quality standards (and will continue to be embedded in the revised standards). It is an expectation of organisations providing government-funded aged care services. In a recent webinar, the Aged Care Quality and Safety Commission [...]
Have you noticed how much trickier things have become when it comes to client management? When I started out in the aged care industry in remote communities, we simply received a referral and worked with the local clinic to ensure the person got the care and support [...]
Going through cancer treatment is a humbling experience. In some of our recent videos or Zoom catch-ups, you may have noticed I have been wearing a cap or scarf. That’s because my head has been cold! Why? Because I recently lost most of [...]
I belong to a Facebook group that aims to help consumers and their families understand and navigate the aged care system. Because let's face it, simply accessing aged care services can be confusing for many. The group is great: there are a lot of knowledgeable people involved, [...]
UPDATED SEPTEMBER 2023 Originally published 18/08/16 as '11 Tips for Writing Professional Progress Notes', this popular post has been updated to include additional information on writing progress notes in an electronic client information management system. So far in this series on documentation, we have looked at ways to [...]
When my parents retired, they decided to make a “tree change” and moved away from the outer Melbourne suburbs where they had raised their family and spent most of their lives. They purchased a small home on a bush block and enjoyed the [...]
