Family and Stakeholder Meetings

Family and Stakeholder Meetings

One important area of developing a care plan for a person is recognising family members or significant others in their lives who are either providing direct care and support to the person, or who are actively interested in ensuring the person gets the best care to...
Lifestory Work In Action

Lifestory Work In Action

Last week, we looked at the negative impact of not knowing a person well, how lack of insight into their history and habits can lead to an adverse outcome. This week I want to review the positive side of understanding the consumer of aged care services better and how...
Life Stories Can Save Lives

Life Stories Can Save Lives

My partner’s aunt, Ruth, was 96 years old when she went into residential care. She was intelligent, gregarious and fun to be around. A strongly independent woman, she had travelled and worked in many different countries throughout her life at a time where that was not...
Advocacy Services for Clients – Education for staff and families

Advocacy Services for Clients – Education for staff and families

We’ve been talking about elder abuse and its effect on clients and our society. We also know that sometimes clients are unhappy with aspects of the care and support they receive. But where do you, or the client, go if professional help is needed? I’m reminded of a...
Neglect Is Still Abuse

Neglect Is Still Abuse

Neglect is also a form of Elder Abuse. How many elders have been seriously injured or have died as a result of staff or family carers neglecting to provide essential care and support to a vulnerable person? Now, when I talk about neglect I am not referring to those...