by Donna Cross & Carrie Akhurst | Newsletter
If you're feeling overwhelmed due to the amount of information about the reforms coming your way, you're not alone. Many people feel like a tsunami of information is hitting them. Over the past couple of months, we have facilitated workshops with the Department of...
by Donna Cross & Carrie Akhurst | Newsletter
If you feel overwhelmed with the reform timeline, you are not alone! Information that providers have been waiting on, especially on the Support at Home transition, was only released last week. This is one of the reasons we delayed publishing our February newsletter...
by Donna Cross & Carrie Akhurst | Newsletter
At this time of year, most people are thinking about Christmas parties and perhaps having some time off. It’s a season when things slow down for many in Australia; however, in the care industry, it never stops. Providers need to be aware of risks to consumers, from...
by Donna Cross & Carrie Akhurst | Newsletter
Aged Care Complaints and Open Disclosure are again a focus in compliance reviews, and if you missed our recent blog – it provides clear steps to help organisations embed better open disclosure practices. A Department webinar this week will discuss the new...
by Donna Cross & Carrie Akhurst | Newsletter
October already! We are now into the last quarter of the year, and this month sees a flurry of reporting for most providers. To help, we have included a summary list of what’s due and key links to relevant information and updates. Some guidance has changed, so check...
by Donna Cross & Carrie Akhurst | Newsletter
For many aged care managers and their team, the winter months have been busy with reports and day-to-day operations. It can feel much like a hurdler – trying to overcome several obstacles in the shortest possible time. September is likely to be another pivotal month...
