Supporting Vulnerable Clients over the Christmas Period

Supporting Vulnerable Clients over the Christmas Period

Did you realise that it is only just over six weeks till Christmas? Sorry, that was a bit unfair. Now you’re probably panicking about your Christmas shopping list and wondering how long it will take for something to arrive if you order today off eBay! But put those...
Wellness Report for the Commonwealth Home Support Programme

Wellness Report for the Commonwealth Home Support Programme

By now you will have received your new contract for the continuation of the Commonwealth Home Support Programme (CHSP) funding for your organisation for a further two years. If you’ve read through the contract carefully, which you should have done, plus you have...
2018 – the ‘Year of Quality Care for All’

2018 – the ‘Year of Quality Care for All’

Contrary to common practice, the United Nations has not declared 2018 as the year for anything in particular, so that gives all of us the opportunity to dedicate 2018 to something meaningful that we can work towards. I’m not saying that past ‘International Years’ have...
Cultural Safety Plans

Cultural Safety Plans

Culturally Safe Practices and Cultural Safety Plans; what are they, and why they are necessary? As a multicultural country, many of Australia’s citizens originate from a variety of countries around the world (It is estimated that over 20% of Australians were born...
Can Remote Services support level 3 and 4 Home Care Packages?

Can Remote Services support level 3 and 4 Home Care Packages?

This is a question we are asked often. Actually, the question is usually posed as ‘remote services can’t provide level 3 or 4 Home Care Packages, can they?’ as if there is no way that remote services could even think about daring to offer level 3 or 4 package...
How to have ‘The Conversation’ – Home Care Package Budgets

How to have ‘The Conversation’ – Home Care Package Budgets

According to a recent report by ‘TNS Social Research’, many organisations, particularly those operating in rural and remote locations, as well as those supporting CALD consumers, struggle to have ‘The Conversation’. You know, the one where you have to talk about the...