This week we tried a new communication method within our team. Well, it isn't technically a new communication method – phone texting. But it was how we used it that was new to us. You see, every Monday morning the Directors of CDCS get together with our admin...
Last week, we looked at the importance of having policies and procedures that are up to date, appropriate, that reflect your operational environment, and support the delivery of quality outcomes. But it’s not enough to just have a set of policies that management are...
Remote Aged Care services encounter many challenges not the least of which is staff management. Staff can understandably become accustomed to doing things a certain way, then along comes the new Coordinator who has different ideas and expectations from the previous...
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