Managing Sensitive Information in an Aged Care Setting | Cyber Security
May is celebrated as the security and privacy awareness month. While cyber security week is an opportunity for organisations to check how well their privacy practices stack up, it shouldn’t stop there. We should continually monitor how well we are managing...
How to Archive & Dispose of Consumer-Related Sensitive Documents
We all have those documents that we either need to archive or dispose of correctly to avoid disclosing sensitive information. Although I now get most of my invoices or bills via email, I still find that I have a plethora of physical documents that include sensitive...
What is a Home Service ‘Incident Management System’ and How to Implement Yours?
You put down the phone and look over the notes on your desk from the previous week. A client slipped and fell whilst being supported to shower; a staff member was bitten by a client’s dog when providing domestic assistance; and now a family carer has called to make a...
The Importance of Version Control
What’s the big deal with version control? Ever found yourself using an old version of a document, or perhaps faced with a number of different versions of the same document but weren’t sure which one you should be using? That’s why you need version control. Version...
Long Road, Short Road – The tale of two horses
Two weeks ago I fractured a rib; somewhat painful and an injury I could have done without. Explaining the situation to Carrie, all I had to say was “horse”, backed up by the “don’t worry, I’m okay, really… I can still sit and type – I...
