What’s the deal with Care Coordination?

What’s the deal with Care Coordination?

by | Compliance, Training

Have you noticed how much trickier things have become when it comes to client management? When I started out in the aged care industry in remote communities, we simply received a referral and worked with the local clinic to ensure the person got the care and support...
11 Ways to Make Your Progress Notes Better

11 Ways to Make Your Progress Notes Better

by | Clients, Compliance

UPDATED SEPTEMBER 2023 Originally published 18/08/16 as '11 Tips for Writing Professional Progress Notes', this popular post has been updated to include additional information on writing progress notes in an electronic client information management system.  So...
Vulnerable Clients – Who are they?

Vulnerable Clients – Who are they?

by | Compliance

When my parents retired, they decided to make a “tree change” and moved away from the outer Melbourne suburbs where they had raised their family and spent most of their lives. They purchased a small home on a bush block and enjoyed the peace and quiet of...
Managing a Data Breach in an Aged Care Setting

Managing a Data Breach in an Aged Care Setting

by | Compliance

In our last blog post, we looked at what sensitive personal information is and how to appropriately manage this information to protect it from being disclosed to those who shouldn't have access. But what should you do if the worst-case scenario occurs and you have a...