You put down the phone and look over the notes on your desk from the previous week. A client slipped and fell whilst being supported to shower; a staff member was bitten by a client’s dog when providing domestic assistance; and now a family carer has called to make a...
What’s the big deal with version control? Ever found yourself using an old version of a document, or perhaps faced with a number of different versions of the same document but weren’t sure which one you should be using? That’s why you need version control. Version...
Two weeks ago I fractured a rib; somewhat painful and an injury I could have done without. Explaining the situation to Carrie, all I had to say was “horse”, backed up by the “don’t worry, I’m okay, really… I can still sit and type – I...
I recently purchased a storage unit from Ikea – yes, that bastion of ‘ready to assemble’ furniture, which of course meant that I needed to put it together. Thankfully, the kit came with all necessary hardware, a basic set of construction tools and a set of...
Who in your organisation is your anchor? You know, the person who holds a great deal of information. Perhaps it’s you! Most organisations have at least one employee who plays a crucial role in the day to day operations of a business and who has the knowledge and...
In the consultancy work we do, one of the biggest challenges that organisations often seek some guidance around is the development, or review, of their policies and procedures and other related documents. Managers want to make sure that they have a structure in place...
