Organisational Sustainability

Organisational Sustainability

You know, sometimes you just shouldn’t eat that extra piece of cake: it can ruin a good thing! Similarly, you sometimes need to reject an offer or opportunity that comes across your desk. It might not be in the best interests of your organisation. We sometimes miss...
What’s Your Message? | Communication in Aged Care

What’s Your Message? | Communication in Aged Care

I have a confession to make: you see, I have been fascinated with this thing we label as ‘communication’ or more specifically ‘messaging’ for a long time, probably because I have personally struggled in getting it right, and I know how critical good communication...
Access to Aged Care – Are we doing enough?

Access to Aged Care – Are we doing enough?

One of the concepts woven through the aged care quality framework is that aged care is accessible for all people who need it. But what does that mean? What makes up accessible aged care and what are the barriers that organisations need to consider to ensure that aged...
Ignoring the Squirrels

Ignoring the Squirrels

Do you remember ‘Dug’? He’s the dog from the kids movie Up. Dug was easily distracted by squirrels, taking him off-conversation and off-course. We too can become distracted by the ‘squirrels’ in our lives; I know I’m prone to getting sidetracked unless I have a very...
Good Things Often Come in Small Packages

Good Things Often Come in Small Packages

Big is not necessarily better. Neither is an increase in the numbers of care providers who may have entered the industry driven by the lure of profit. This is something that is becoming evident from reports in the media lately, especially when it comes to aged care...