by Carrie | Clients, person centred care
An elderly mother sits quietly in a lounge chair, slightly hunched over, a cardigan hiding bruises on her arms caused by the rough handling of her daughter – her carer. An old man sits in the dark, hungry. His power is cut off because he can’t afford to...
by Christabelle | Clients
Last week, we looked at the negative impact of not knowing a person well, how lack of insight into their history and habits can lead to an adverse outcome. This week I want to review the positive side of understanding the consumer of aged care services better and how...