by Carrie | Compliance, Training
Have you noticed how much trickier things have become when it comes to client management? When I started out in the aged care industry in remote communities, we simply received a referral and worked with the local clinic to ensure the person got the care and support...
by Carrie | person centred care
I belong to a Facebook group that aims to help consumers and their families understand and navigate the aged care system. Because let’s face it, simply accessing aged care services can be confusing for many. The group is great: there are a lot of knowledgeable...
by Carrie | Clients, person centred care
An elderly mother sits quietly in a lounge chair, slightly hunched over, a cardigan hiding bruises on her arms caused by the rough handling of her daughter – her carer. An old man sits in the dark, hungry. His power is cut off because he can’t afford to...
