Aged Care Packages – what’s in the box?

Aged Care Packages – what’s in the box?

by | person centred care

I belong to a Facebook group that aims to help consumers and their families understand and navigate the aged care system. Because let's face it, simply accessing aged care services can be confusing for many. The group is great: there are a lot of knowledgeable people...
Vulnerable Clients – Who are they?

Vulnerable Clients – Who are they?

by | Compliance

When my parents retired, they decided to make a “tree change” and moved away from the outer Melbourne suburbs where they had raised their family and spent most of their lives. They purchased a small home on a bush block and enjoyed the peace and quiet of...
Family and Stakeholder Meetings

Family and Stakeholder Meetings

by | Clients

One important area of developing a care plan for a person is recognising family members or significant others in their lives who are either providing direct care and support to the person, or who are actively interested in ensuring the person gets the best care to...
Lifestory Work In Action

Lifestory Work In Action

by | Clients

Last week, we looked at the negative impact of not knowing a person well, how lack of insight into their history and habits can lead to an adverse outcome. This week I want to review the positive side of understanding the consumer of aged care services better and how...