The National Prioritisation Queue – Home Care Packages

The National Prioritisation Queue – Home Care Packages

We often think that once a person has been assessed for a home care package and are in the National Prioritisation Queue (wait list) for a package that we’ve done our job in assisting them to access aged care services. Of course, you may also be providing some basic...
Regular Representatives – Help for Aged Care Clients

Regular Representatives – Help for Aged Care Clients

The move to screening and assessment being conducted by My Aged Care has created a more streamlined approach across the Nation, however, as we know not all people find it an easy process. The introduction of Regular Representatives is one approach that aims at...
Can Remote Services support level 3 and 4 Home Care Packages?

Can Remote Services support level 3 and 4 Home Care Packages?

This is a question we are asked often. Actually, the question is usually posed as ‘remote services can’t provide level 3 or 4 Home Care Packages, can they?’ as if there is no way that remote services could even think about daring to offer level 3 or 4 package...
Supporting Transient Consumers

Supporting Transient Consumers

In many rural and remote Aboriginal communities, aged care services need to support consumers who are transient. Transient consumers are those who may be absent from their home from three to four days at a time or longer, in some instances four to six weeks and...
Increasing Choices in Home Care – Myth Busting

Increasing Choices in Home Care – Myth Busting

Increasing Choices in Home Care, do you understand all the changes that are on the horizon? Do you have some concerns about what you have heard? Perhaps some of those concerns have no firm basis. This week we look the myths that are circulating and bust them. At the...