Managing a Data Breach in an Aged Care Setting

Managing a Data Breach in an Aged Care Setting

In our last blog post, we looked at what sensitive personal information is and how to appropriately manage this information to protect it from being disclosed to those who shouldn’t have access. But what should you do if the worst-case scenario occurs and you...
Fees – how do you introduce them to your clients?

Fees – how do you introduce them to your clients?

Many of the services we are currently working with are feeling the pressure around the introduction of client fees. They are grappling with issues such as: Changing the organisational mindset on the need to collect aged care fees; What rate should be charged; How to...