What’s the deal with Care Coordination?

What’s the deal with Care Coordination?

by | Compliance, Training

Have you noticed how much trickier things have become when it comes to client management? When I started out in the aged care industry in remote communities, we simply received a referral and worked with the local clinic to ensure the person got the care and support...
Aged Care Packages – what’s in the box?

Aged Care Packages – what’s in the box?

by | person centred care

I belong to a Facebook group that aims to help consumers and their families understand and navigate the aged care system. Because let's face it, simply accessing aged care services can be confusing for many. The group is great: there are a lot of knowledgeable people...
Vulnerable Clients – Who are they?

Vulnerable Clients – Who are they?

by | Compliance

When my parents retired, they decided to make a “tree change” and moved away from the outer Melbourne suburbs where they had raised their family and spent most of their lives. They purchased a small home on a bush block and enjoyed the peace and quiet of...