Regular Representatives – Help for Aged Care Clients

Regular Representatives – Help for Aged Care Clients

The move to screening and assessment being conducted by My Aged Care has created a more streamlined approach across the Nation, however, as we know not all people find it an easy process. The introduction of Regular Representatives is one approach that aims at...
Cultural Safety Plans

Cultural Safety Plans

Culturally Safe Practices and Cultural Safety Plans; what are they, and why they are necessary? As a multicultural country, many of Australia’s citizens originate from a variety of countries around the world (It is estimated that over 20% of Australians were born...
Can Remote Services support level 3 and 4 Home Care Packages?

Can Remote Services support level 3 and 4 Home Care Packages?

This is a question we are asked often. Actually, the question is usually posed as ‘remote services can’t provide level 3 or 4 Home Care Packages, can they?’ as if there is no way that remote services could even think about daring to offer level 3 or 4 package...
Aged Care Marketing – Who are the Decision Makers?

Aged Care Marketing – Who are the Decision Makers?

It’s interesting to note that many services believe that their target audience for advertising materials are the end user – the aged care consumer. However, are these people actually the decision makers? For those who have to operate in a competitive environment, a...
Approved Providers – Working with the New Kids on the Block

Approved Providers – Working with the New Kids on the Block

With the 27th February 2017 deadline looming, established aged care providers should look around them to see who else is positioning themselves to offer Home Care Package management and support in their region. It has been interesting to note that over the past couple...