How many times have you heard phrases like these? “It’s your responsibility”. “The person is an aged care client so you should be doing it”. ‘It’ being a multitude of supports that supposedly you, as the aged care coordinator, should be arranging for the individual...
It is now nearly 12 months into the new age of Consumer Directed Care (CDC). For many of those in remote areas it is still a challenge to meet the requirements of CDC in a meaningful way for their target client group. As we have travelled around the past year, we have...
Last week's topic covered seeking feedback from your clients. This week, I thought it would be good to look at an area that appears to make the biggest difference to client health and well-being in a remote context – meals and the choice we could be offering to...
So the client, or ‘consumer’ as they are now called, finally gets to have some substantial input on the care they receive. This is a great step forward. No longer does the client have to accept what an organisation or assessor believes is ‘good’ or right for them....
One of the concepts that should be embedded in the psyche of the management and delivery of aged care support is the idea of continuous improvement. “A great accomplishment shouldn’t be the end of the road, just the starting point for the next leap forward. – Harvey...
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