Work Instructions – Do it like Ikea

Work Instructions – Do it like Ikea

I recently purchased a storage unit from Ikea – yes, that bastion of ‘ready to assemble’ furniture, which of course meant that I needed to put it together. Thankfully, the kit came with all necessary hardware, a basic set of construction tools and a set of...
Finding Your Inner Wall-E

Finding Your Inner Wall-E

In the consultancy work we do, one of the biggest challenges that organisations often seek some guidance around is the development, or review, of their policies and procedures and other related documents. Managers want to make sure that they have a structure in place...
Don’t Sweat the Small Stuff!

Don’t Sweat the Small Stuff!

In the aged care and disability industry we know that work can be stressful. We deal with a variety of people who require our attention and support, as well as having to complete tasks within a tight timeframe. As team leaders or coordination staff, we have deadlines...
Routine is Not a Dirty Word

Routine is Not a Dirty Word

For some of us, the thought of living a ‘routine’ life makes us want to run for the hills screeching like banshees! It can conjure up an image of being ‘stuck’ or ‘lacking excitement’, and yes, in that context, routine can be a real fizzer. But imagine if we had to...