by Carrie | Clients, person centred care
An elderly mother sits quietly in a lounge chair, slightly hunched over, a cardigan hiding bruises on her arms caused by the rough handling of her daughter – her carer. An old man sits in the dark, hungry. His power is cut off because he can’t afford to...
by Kellie | Staff-Focused
Are you providing an effective handover at the end of your shift? Good communication is the cornerstone of a well-run organisation and is the most important factor for achieving positive consumer and staff outcomes. If you work in residential care, or in a setting...
by Christabelle | Clients
My partner’s aunt, Ruth, was 96 years old when she went into residential care. She was intelligent, gregarious and fun to be around. A strongly independent woman, she had travelled and worked in many different countries throughout her life at a time when that was not...