person centred care

Family and Stakeholder Meetings

One important area of developing a care plan for a person is recognising family members or significant others in their lives who are either providing direct care and support to the person, or who are actively interested in ensuring the person gets the best care to meet their needs. [...]

Family and Stakeholder Meetings2022-03-15T03:47:30+10:00

Life Stories Can Save Lives

My partner’s aunt, Ruth, was 96 years old when she went into residential care. She was intelligent, gregarious and fun to be around. A strongly independent woman, she had travelled and worked in many different countries throughout her life at a time when that was not the norm. And [...]

Life Stories Can Save Lives2022-09-02T00:24:31+10:00

Advocacy Services for Clients – Education for staff and families

We’ve been talking about elder abuse and its effect on clients and our society. We also know that sometimes clients are unhappy with aspects of the care and support they receive. But where do you, or the client, go if professional help is needed? I’m reminded of a situation [...]

Advocacy Services for Clients – Education for staff and families2022-03-15T03:35:23+10:00

Neglect Is Still Abuse

Neglect is also a form of Elder Abuse. How many elders have been seriously injured or have died as a result of staff or family carers neglecting to provide essential care and support to a vulnerable person? Now, when I talk about neglect I am not referring to those [...]

Neglect Is Still Abuse2022-03-15T03:34:43+10:00

Elder Abuse – why it’s important to talk about it, recognise it, and act

This week on the 15th of June, the very sobering topic of Elder Abuse is highlighted and formally recognised across the world with ‘World Elder Abuse Awareness Day’. The value of seniors in our community should not be underestimated. Seniors continue to actively contribute to society through volunteering - [...]

Elder Abuse – why it’s important to talk about it, recognise it, and act2022-03-15T03:34:07+10:00

Quality Reviews – Preparing Your Staff

If they’ve never been through a quality review, or they’ve been involved in a review in the past that didn’t go to well, your staff may be anxious about any upcoming reviews - especially if they think they are going to be ‘tested’ on their knowledge or they are [...]

Quality Reviews – Preparing Your Staff2022-03-15T03:32:54+10:00

Conversational Assessment

Have a think about a time that you were applying for a loan or looking to make a large purchase. If you’re around my age, it’s probably occurred a few times through your life. Now consider how the person ‘interviewing’ you, or trying to help you get what you [...]

Conversational Assessment2022-03-15T03:32:09+10:00

What Impact Will The New Aged Care Standards Have On Your Organisation?

To get some insight into this question, I asked my husband Craig for some feedback about his organisation’s experience of the transition phase so far - he manages a large Rural Home Care and Multi-Purpose Service in far northeast Victoria. His service also participated in the pilot testing of [...]

What Impact Will The New Aged Care Standards Have On Your Organisation?2025-07-21T18:05:35+10:00
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