Long Road, Short Road – The tale of two horses
Two weeks ago I fractured a rib; somewhat painful and an injury I could have done without. Explaining the situation to Carrie, all I had to say was “horse”, backed up by the “don’t worry, I’m okay, really… I can still sit and type – I...
Work Instructions – Do it like Ikea
I recently purchased a storage unit from Ikea – yes, that bastion of ‘ready to assemble’ furniture, which of course meant that I needed to put it together. Thankfully, the kit came with all necessary hardware, a basic set of construction tools and a set of...
Operations Guides – Don’t find yourself up that creek without a paddle!
Who in your organisation is your anchor? You know, the person who holds a great deal of information. Perhaps it's you! Most organisations have at least one employee who plays a crucial role in the day to day operations of a business and who has the knowledge and the...
Undervalued, Underpaid, & Insufficiently Trained
The findings of the Royal Commission will not be a surprise to many working in the sector. The title of the Interim Report is ‘Neglect’, which at first glance looks to be aimed at those providing direct care and support. However, the Foreword provides a clear insight...
