by Carrie | Business & Marketing, Staff-Focused
Many home care service providers are turning to casual employment to ensure flexibility in meeting client needs and managing budgets. In a competitive consumer driven environment, responsiveness, timeliness in responding to need and value for money all become even...
by Carrie | Business & Marketing, CDC
It’s interesting to note that many services believe that their target audience for advertising materials are the end user – the aged care consumer. However, are these people actually the decision makers? For those who have to operate in a competitive environment, a...
by Carrie | CDC, Clients, person centred care
According to a recent report by ‘TNS Social Research’, many organisations, particularly those operating in rural and remote locations, as well as those supporting CALD consumers, struggle to have ‘The Conversation’. You know, the one where you have to talk about the...
by Carrie | CDC, Clients, person centred care
In many rural and remote Aboriginal communities, aged care services need to support consumers who are transient. Transient consumers are those who may be absent from their home from three to four days at a time or longer, in some instances four to six weeks and...