by Christabelle | Clients
Last week, we looked at the negative impact of not knowing a person well, how lack of insight into their history and habits can lead to an adverse outcome. This week I want to review the positive side of understanding the consumer of aged care services better and how...
by Carrie | Care and Safety, Clients
Neglect is also a form of Elder Abuse. How many elders have been seriously injured or have died as a result of staff or family carers neglecting to provide essential care and support to a vulnerable person? Now, when I talk about neglect I am not referring to those...
by Carrie | Care and Safety, Clients
This week on the 15th of June, the very sobering topic of Elder Abuse is highlighted and formally recognised across the world with ‘World Elder Abuse Awareness Day’. The value of seniors in our community should not be underestimated. Seniors continue to actively...
by Carrie | Compliance, Staff-Focused
If they’ve never been through a quality review, or they’ve been involved in a review in the past that didn’t go to well, your staff may be anxious about any upcoming reviews – especially if they think they are going to be ‘tested’ on their knowledge or they are...
