Undervalued, Underpaid, & Insufficiently Trained

Undervalued, Underpaid, & Insufficiently Trained

The findings of the Royal Commission will not be a surprise to many working in the sector. The title of the Interim Report is ‘Neglect’, which at first glance looks to be aimed at those providing direct care and support. However, the Foreword provides a clear insight...
Making It Real – Engage your team in applying policies & procedures

Making It Real – Engage your team in applying policies & procedures

Last week, we looked at the importance of having policies and procedures that are up to date, appropriate, that reflect your operational environment, and support the delivery of quality outcomes. But it’s not enough to just have a set of policies that management are...
‘Lean On Me’ – Human Resources | New Aged Care Standard #7

‘Lean On Me’ – Human Resources | New Aged Care Standard #7

Standard 7 supports all of the other Aged Care Quality Standards and it’s one of the most important parts of providing quality care.  It is obvious that one of the most important parts of providing quality aged care support is having the right people and the...
Professional Development – Bringing Your Team Along

Professional Development – Bringing Your Team Along

If professional development is something that is viewed as ‘only for senior staff,’ then the organisation is selling itself short. While it’s great that support workers or supervisors are undertaking certificate-level aged care training, this should be...
Care Worker Shortage? – Think Laterally

Care Worker Shortage? – Think Laterally

Statistics have shown that in our ageing society, there is a looming issue… care worker shortage! For many aged care service providers, this is already a concern. Attracting staff who have the necessary qualifications, as well as aptitude for the role, can be...