Building Aged Care Support Networks in Your Community

Building Aged Care Support Networks in Your Community

How many times have you heard phrases like these? “It’s your responsibility”. “The person is an aged care client so you should be doing it”. ‘It’ being a multitude of supports that supposedly you, as the aged care coordinator, should be arranging for the individual...
Training Needs Analysis – Proactively Upskilling Your Staff

Training Needs Analysis – Proactively Upskilling Your Staff

The Training Needs Analysis – measuring skill sets and knowledge for a proactive approach to aged care training and coaching. Generally, when we commence working with a new organisation we conduct a Training Needs Analysis (TNA) with care staff and the coordinator....
The new way of gathering information – Social Media for aged care

The new way of gathering information – Social Media for aged care

As Service Coordinators, with the day to day demands of our jobs, we can find our world shrinking until our horizon is limited to ‘our’ centre, ‘our’ community or ‘our’ organisation. However, out there in the big wide world, there are other service providers, other...
Toolbox Talks and Info Shares: upskilling your workforce

Toolbox Talks and Info Shares: upskilling your workforce

Employing staff who are suitable for the job is only half the story, you also need to help your staff understand your organisational culture and workplace and how to complete their job in a safe and efficient manner. Every workplace is slightly different and each...